Privacy policy

Modi Khana Groceries – Privacy Policy

Modi Khana Groceries is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains how we collect, use, store, and protect your personal information when you shop with us online or in person.

Information We Collect We may collect the following types of personal information:

  • Name, email address, phone number, and delivery address
  • Payment information (processed securely through our payment provider — we do not store card details)
  • Order history and purchase preferences
  • Device and browsing information when you visit our website (via cookies)
  • Communications you send us, including emails and enquiries

How We Use Your Information We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your orders, deliveries, and enquiries
  • Send you promotional offers and newsletters (only with your consent)
  • Improve our products, services, and website experience
  • Comply with our legal obligations under New Zealand law

Sharing Your Information We do not sell your personal information to third parties. We may share your information with:

  • Delivery and logistics partners to fulfil your orders
  • Payment processors to handle transactions securely
  • IT and platform service providers (such as Shopify) who help us operate our store
  • Government or regulatory authorities if required by law

All third parties we work with are required to handle your information in accordance with applicable privacy laws.

Cookies Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You may disable cookies through your browser settings, though this may affect some website functionality.

Your Rights Under the Privacy Act 2020 Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Ask us to delete your information (subject to legal obligations)
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Data Security We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our website is hosted on Shopify, which uses industry-standard encryption and security measures.

Retention of Data We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us 📞 Phone: +64 21 271 7001 📧 Email: modikhanawholesale@gmail.com 📍 Address: 1/5 Reynolds Place, Papamoa Beach, Tauranga 3118 (Opposite Darbar Shri Guru Granth Sahib Ji)