Privacy Policy
Modi Khana Groceries – Privacy Policy
At Modi Khana Groceries, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this policy.
Information We Collect
1. Personal Information
We may collect personal information when you:
- Create an account or place an order
- Make a purchase or payment
- Contact our customer support team
- Subscribe to updates, offers, or promotions
This information may include:
- Full name
- Email address
- Phone number
- Delivery or postal address
- Payment and billing details
2. Automatically Collected Information
When you browse our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information
- Pages visited and time spent on the site
Cookies & Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience, remember preferences, and improve website performance.
Analytics:
We use tools such as Google Analytics to understand website traffic and user behavior. This data is aggregated and does not personally identify you.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage deliveries and Click & Collect services
- Provide customer support
- Communicate order updates, service information, and policy changes
- Improve our website, products, and customer experience
- Send promotional emails or offers (only if you opt in)
Sharing of Information
We do not sell or trade your personal information. Your data may be shared only in the following circumstances:
Service Providers
We may share information with trusted third-party providers who assist us with:
- Payment processing
- Order fulfillment and delivery
- Website analytics and hosting
These partners are required to handle your information securely and only for agreed purposes.
Legal Obligations
We may disclose personal information if required by law, regulation, court order, or lawful request by authorities.
Business Transfers
If Modi Khana Groceries undergoes a business transfer, merger, or sale, customer information may be transferred as part of that transaction, subject to confidentiality obligations.
Data Security
We take reasonable and appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, please note that no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data (subject to legal or operational requirements)
- Opt out of marketing communications at any time by using the unsubscribe link in our emails
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with immediate effect. We encourage you to review this policy regularly to stay informed.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
Modi Khana Groceries
📧 Email: Modikhanawholesle@gmailcom
📱 WhatsApp: +64 21 271 7001